RMA registration

Unser RMA-Tool macht den Rücksendeprozess so einfach und transparent wie nie zuvor. Mit wenigen Klicks können Sie ganz bequem online eine Rücksendung beantragen. Mit wenigen Klicks können Sie ganz bequem online eine Rücksendung beantragen. Mit wenigen Klicks können Sie ganz bequem online eine Rücksendung beantragen.

Important note on shipping rechargeable batteries/batteries:

Defective rechargeable batteries or batteries must not be sent as they pose a safety risk! If you wish to send radio devices to and the battery is defective or you are not sure whether it is still intact, please remove the battery before sending it to . Dispose of it properly via your local hazardous waste collection point or a mobile hazardous waste collection point. In such cases, please only send us the device without the battery. If the battery is functional and undamaged, please observe the transportation regulations of the respective shipping service provider (e.g. DHL, GLS, Hermes, etc.) when shipping.

If the radio is out of warranty and the fault is repairable, we will repair the product for the agreed flat rate. If no fault is found during the inspection, we will charge a processing fee of 29.90 euros.