As a leading company in the zoo and aquarium sector, Aquatop takes an innovative approach to improving in-store communication and creating an outstanding shopping experience for customers.
In cooperation with peicom, Aquatop has successfully implemented the latest peiECO product in the store in Würselen.
Radio devices at Aquatop in Würselen
As an industry leader, Aquatop recognized the need to optimize internal communication in order to meet rising customer expectations. With peiECO an innovative solution was to be found to improve customer service and at the same time increase efficiency in the store.
Further development:
peiECO at Aquatop in Würselen
This system extends the existing radio technology by adding the central unit peiBOX into the local WiFi infrastructure. This enables a seamless connection between department-assigned buttons and the employees’ wireless devices.
Customers can now request help via the buttons in various departments. Employees receive immediate voice messages on their headsets to provide support where it is needed. At the same time, customers receive confirmation of the call via loudspeakers integrated in the button and individual LEDs, in keeping with Aquatop’s corporate design.
The results and the decision
for integration
The close cooperation between Aquatop and peicom, combined with Mr. Grohs’ decision to seamlessly integrate the button system, has enabled Aquatop in Würselen to take in-store communication to a new, impressive level. This strategic collaboration has not only made it possible to implement effective communication tools, but also to create a fascinating shopping experience for customers. By integrating the button system, customers can now interact in an innovative way and benefit from an improved, customer-oriented service.
This groundbreaking innovation positions Aquatop as a pioneer in the industry and sets new standards. We are delighted to have been able to support Aquatop on this journey and look forward to continuing our successful collaboration.
See our services for yourself.
P +49 541 409576-65
retail@peicom.com