Leader in services for retail

We’re here for you – our services at a glance!


We see ourselves as a service-oriented solution provider. We’re only happy when you are!

We know that services are much more than a one-off proposition. They start right from the initial interview, are important in the possible probationary or rollout periods, and are even absolutely vital to day-to-day business. We have positioned ourselves based on these requirements and provide you with comprehensive support. We will be pleased to give you a brief overview of some of our services.

Roll-out concept

“Plans are nothing; planning is everything.” – Dwight D. Eisenhower

This quote from the former American president sums up how essential good planning is. When it comes to planning, we keep our eyes on the Magic Triangle for you: Time, cost, and quality.

We guarantee that a roll-out will be completed quickly. Shipping high volumes to different locations is our core competence. We always stay focused on the cost-benefit ratio and the timeline. What is even more important to us is the quality of the overall project consisting of the services and equipment offered. Our customers describe us as a high quality supplier with a fair price/performance ratio.


Training concept

Our services portfolio includes training for a large number of employees. We develop training concepts to suit your project. For major customers in particular, rolling out a new technology requires a large number of employees to be trained within a few days.

Here, we are happy to follow your lead: On-site or webinar training is possible. We also successfully work with train-the-trainer approaches or individually created training videos.

“Why should I use your training concept?” is a question that our employees hear every now and again.

The answer is simple: If employees have not been trained to use a technology, the advantages of our solutions go unrecognized and cannot be optimally utilized, which in turn reduces employee acceptance of the new technology. For this reason, our work is entirely geared to your ideas and we adapt it to suit the situation.

Product developments

Our innovative strength is what pushes us forward every day. We can draw on our own R&D departments within the Peiker family of companies. This gives us the opportunity to meet your individual requirements, even at short notice.

Additionally, we utilize our global supplier and partner network, which consists of innovative business partners.

We are happy to leverage our resources to find the right solution for you.

Individual support services

Do you require additional services not included in the examples listed?

Feel free to contact us and let us know your individual service requirements. We will then discuss with you how this support can be provided.


This is what our customers say

The devices have a high quality with an extremely big range and are a great help in everyday work. Unnecessary work steps can be saved and communication with the employees can be made much faster and easier regarding questions and work distribution with using the radio devices. peicom itself impresses with friendly and customer-oriented employees who can guarantee a fast and, above all, professional service: top company – top quality.

Benjamin Gürntke - Thomas Philipps

I am enthusiastic about this effective way of communication. Reaching all employees at the push of one button and accessing the entire expertise of the staff? Since the introduction of the peicom communication solution, this is no longer a problem!

Besir Kebabcioglu - Thomas Philipps

The use of radio technology has led to significant process optimization in our stores. We are extremely satisfied with the results we have achieved so far. The fast and direct distribution of information and tasks via the radios has enabled us to significantly increase the efficiency of our internal processes.

Bianka Wellnowski - Woolworth GmbH

We now use radios in every one of our stores and are very happy with them. It saves us from unnecessary walking and makes it super easy for all the staff to exchange information.

Boris Massak - Massak Logistik GmbH

When advising clients, it’s a major advantage to be able to access the collective expertise of every colleague quickly and easily via radio.

Felix Zimmermann - Fressnapf Köln GmbH

The feedback from the shop manager Mr. Belghiti: • Price enquiries / discounts / complaints can be quickly coordinated with the store manager • Saving of time and walking distances • Quick flow of information at the push of a button • Information and work instructions can be given quickly • Theft risk is minimised

Jalil Belghiti - expert Gröblinghoff in Neuss

About peiECO: Due to the convincing results and positive feedback from the customers and my colleagues, we decided to adopt the system permanently in our store. In this way, we have created a solution that convinces all parties.

Matthias Hartz - Decathlon Bremen Brinkum

I am delighted with this new way of communicating. It makes internal communication among employees much easier. It’s great fun not having to run around the store to get or share information.

Michel Schupan - Fressnapf Gallafilz Retail GmbH

I am very satisfied with the solution of communication. It supports us in our everyday work and ensures quick communication. In a self-test, I measured the steps to compare the values with each other. Without the communication solution: 17,000-18,000 steps per day; with the communication solution: 14,000-15,000 steps per day. All in all, a saving of about 2,000-4,000 steps a day - that is very positive!

Mr Cornesse - hagebaumärkte "quintus" GmbH & Co. KG

We don´t want to and cannot do without radio technology any more! Instant support at the push of one button and no more looking after colleagues, what else do you want?

Sabine Notzon - Grünes Netzwerk: Arkenau Gartencenter GmbH

The radios allow us to communicate properly with one another while also maintaining COVID-19 safe distances. Even in noisy environments (machine noise).

Siegfried Vantomme - Henkel AG & Co. KGaA

Outstanding service and in-depth expertise are what we value about peicom. No query was ignored and all our concerns were met in the shortest possible time.

Timur Veles - Kulturschafft e.V.

The enthusiasm of the employees about the radios is very great. They make our work much easier. And now that the employees have also become accustomed to using the devices, it is almost a matter of course to handle them. Our work is made much easier by the radios. They save us unnecessary trips. And when handing out food to our customers, the devices help us particularly well.

Ulrich Fels - Johanniter-Unfall-Hilfe e.V. Kropp


Give us a call or send us an email. We’ll get back to you as soon as we can.

+49 541 409576-0

Contact us!

+49 541 409576-65

Support requests

Do you have a question about a return or a repair? We’re happy to help.

+49 541 409576-40